To see all of the Results on one page, click here. Alternatively, click on the individual question below.

1.	How many people of each age group live in your home? (Please tick one in each row)
		0		1		2		3		4		5
	Under 10
	10 - 19
	20 - 24
	25 - 34
	35 - 44
	45 - 59
	60 - 74
	74+

2.	Please tick your age group
	Please tick only one	Under 10		10 - 19		20 - 24		25 - 34		35 - 44		45 - 59		60 - 74		74+

3.	Please tell us whether you are
	Please tick only one	Male		Female

4.

Where is your home?

Please choose the nearest

Central Ross

Tudorville

Brampton Abbotts

Greytree

Wilton

Merrivale

Other

	If "Other" please enter the post code (for analysis purposes only. You remain anonymous).

5.	How satisfied are you with your services? (Please tick one in each row)
		Very Satisfied		Satisfied		Neither		Dis-satisfied		Very Dis-satisfied		No Opinion-Not Used
	Water
	Sewerage
	Electricity
	Gas
	Digital TV Reception
	Digital Radio Reception
	Mobile Phone Reception
	Public Telephone Provision
	Broadband Speed

6.	Taking your household's views into account, how do you rate overall sports and leisure activities in the Town? (Please tick one in each row)
		Good		Reasonable		Poor		No Opinion
	For those under 10
	For those aged 11 - 19
	For those aged 20 - 34
	For those aged 35 - 44
	For those aged 45 - 59
	For those aged 60 and over

7.	Do you or any other member of your household take part in any clubs, societies or other other groups in or around the town?
		Yes		No

	If "Yes", please say what and how often (e.g. History Society, Monthly).

8.	Taking your household's views into account, how do you rate the following services? (Please tick one in each row)
		Very satisfied		Satisfied		Neither		Dis-satisfied		Very Dis-satisfied		No Opinion or Not Used
	Doctor
	Dentist
	District nurse
	Health visitor
	Home help
	Ambulance
	Maternity care
	Chiropody
	Loan of medical equipment
	Meals on wheels
	Counselling
	Physiotherapy
	Prescription collection
	Library
	Herefordshire Council at Swan House
	Ross Town Council
	Ross Rural Council

9.	How satisfied are you all with the current arrangements for refuse and recycling collection ? (Please tick one in each row)
		Very Satisfied		Satisfied		Neither		Dis-satisfied		Very Dis-satisfied		No Opinion or Not Used
	Domestic refuse collection
	Domestic recycling collection
	Trade refuse collection
	The new collection starting in April 2009

10.	Should the waste disposal site near Morrisons be open longer?
		Yes		No		No opinion/don't use it

	If "Yes" please specify the hours you would like in the box below

11.	Where do you frequently shop? (Please tick all that apply)
	Ross Town Centre
	A "Corner" Shop, out of the centre and close to where I live
	Hereford
	Gloucester
	Monmouth
	Ledbury
	Out of  town retail park (e.g. Overross)
	Mail Order
	Internet

12.	Are you in favour of Local Government doing more? (Please tick one in each row)
		Yes even if it costs more		Yes if the cost is unchanged		Yes but only if the cost is less		No		No opinion
	More powers for Ross Town Council
	More powers for Ross Rural Council
	Closer working between Ross Town Council and all the other HR9 Parish Councils

Planning for Real (held in 6 locations around the town) and Focus Groups (wideley advertised) were attended by over 600 people and some 2,000 topics were raised. Overwhelmingly, people raised three issues: Traffic and Highways Sports and Leisure Cleanliness and Appearances Questions 13 to 52 of this questionnaire address those issues in detail.

Traffic and Highways

13.	If alternative vehicle routes were available, would you be in favour of pedestrianising the town centre?
	Please tick only one	Yes		No		No opinion

14.	If the present routes remain unchanged, would you be in favour of pedestrianising the town centre?
	Please tick only one	Yes		No		No opinion

15.	Do you believe that the one-way system should be changed?
	Please tick only one	No opinion		No		It should be reversed		It should be removed completely		Parts of it need changing

	If parts need changing, please specify in what way in the box below

16.	Do you believe that we could create an environment where "Pedestrians Have Priority" throughout the town?
	Please tick only one	Yes		No		No opinion

17.	Do you think that there should be a Southern by-pass from Hildersley to Tudorville?
	Please tick only one	Yes		No		No opinion

18.	Which of the following do you support most? (Please tick one only)
	No change to the existing traffic arrangements
	Lower speed limit throughout the town
	More controlled pedestrian crossings
	"Sleeping Policemen" (Speed humps)
	Pedestrianisation of the town centre
	A new approach

	If "new approach" please summarise in the box below

19.	Are you satisfied with the current state of repair of the highways within the town?
		Yes		No		No opinion
	Road surfaces
	Pavements

20.	Do you believe that there should be more or brighter street lighting?
	Please tick only one	Yes		No		No opinion		Only in certain places

	If "Only in certain places" please name them in the box below

21.	There are  8 car parks that are within 275 yards ( 250 metres) of the nearest shops, with a total of 815 parking spaces. In your opinion:
	Please tick only one	There are enough		There are too many		There should be more

	If there should be more, please say where in the box below

22.	Overgrowing hedges and trees are the responsibility of the landowner. Given the difficulty of enforcement in some cases, do you agree that Council Tax should be used to pay for trimming?
	Please tick only one	Yes		No		No opinion		Only in certain places

	If only in certain places, please say where in the box below

23.

If there were more footpaths along your regular routes, would you walk more?

Please tick only one

No opinion

No

Rarely

Often

More often to work

More often for ple-asure

More often for both work and ple-asure

24.	Do you agree that there should be more dedicated cycle paths or lanes?
	Please tick only one	No opinion		No		Yes

	If Yes, please specify from where to where in the box below

25.	There are bike lock rails in some of the car parks and close to the Market House. Would you like to see:
	Please tick only one	More		The same number		Fewer		None		No opinion

	If more, please indicate where in the box below

26.	During the Planning for Real, some people requested a dedicated mountain bike trail. Do you agree?
	Please tick only one	No opinion		No		Yes

	If yes, please suggest where in the box below

SPORTS AND LEISURE

Sports

27.	Do you or does any member of your household believe that there are sports facilities that should be provided, improved or expanded in Ross?
	Please tick only one	Yes		No		No opinion

	If "yes" please detail your ideas or comments in the box below

Leisure Planning for Real raised many leisure issues.

CINEMA

28.	If there was a cinema showing new releases, how often would you be likely to attend?
	Please tick only one	Never		Occasionally		Once a month		Once a week

29.	If the cinema also offered live showings of major sporting events, how often would you be likely to attend?
	Please tick only one	Never		Occasionally		Once a Month		Once a week

30.	If, additionally, the cinema was part of a "complex" that was licenced and also offered meals and other attractions such as live entertainment, how often would you be likely to attend?
	Please tick only one	Never		Occasionally		Once a month		Once a week

Disco for Younger People

31.	Would any of the younger people in your household attend?
	Please tick only one	Not applicable so no opinion		Never		Occasionally		Once a month		Once a week

32.	If, additionally, the disco was part of a "complex" that also offered meals and other attractions such as live music, would any attend?
	Please tick only one	Not applicable so no opinion		Never		Occasionally		Once a month		Once a week

Other Leisure Activities

33.	There are several childrens' play areas in Ross. In your opinion: (Please tick only the one)
	I have no opinion about this
	There should be fewer
	There are enough
	There should be more
	Each should have extended facilities to include providing for special needs
	There should be one near where I live

	If you have ticked the last item, please indicate whereabouts you live, in the box below

34.	Would you use an Arts and Crafts Club and Centre in Ross?
	Please tick only one	No		Occasionally		Once a month		Once a week		Daily

35.	Evening Classes are provided at John Kyrle High School. In your opinion are there:
	Please tick only one	Too many		Enough		Too few		No opinion

	If you think there are too few, please list the additional subjects you would like in the box below

36.	Several Planning for Real responses requested a "Kick-About/Recreation Area". What is your view?
	No opinion
	Not needed
	Needed
	Needed but must be within a few minute's walk of where I live
	Needed but must be where I can see it from where I live

37.	Should there be more Keep Fit classes. What is your view?
	Please tick only one	No opinion		There are enough		There should be more

38.	Do you think we should have a museum additional to the Heritage Centre? (Please tick all that apply)
	No opinion
	I would not visit
	I might visit occasionally
	I would only visit if it was free
	I would visit regularly
	Only tourists would visit
	If it contained a history of my interests I would visit

	If the last option applies to you, please list your interests in the box below

39.	Thinking of "pensioners" clubs do you believe that:
	Please tick only one	There should me more		There are enough		There are too many		No opinion

40.	Is there any other type of club that you would like to see?
	Please tick all that apply	No opinion		No		Yes		Only if I liked the other members		Only if it addressed my interests

	If it only addressed your interests, please summarise those in the box below

41.	Do you think there should be a formal picnic area, with benches, tables and facilities such as water, barbeque, etc?
	Please tick all that apply	No opinion		No		Yes, along the river bank		Yes, at the Prospect		Yes, elsewhere

	If elsewhere, please specify in the box below

42.	A number of Planning for Real respondents requested more public computer facilities. Do you think there should be more?
	Please tick all that apply	No opinion		No		Yes but free of charge		Yes provided they are available at any time

CLEANLINESS, APPEARANCE AND SAFETY

43.	Do you think that there should be an enforceable "code of appearance" for shop fronts?
	Please tick only one	No Opinion		No		Yes		Yes and strictly defined		Yes but only loosely defined

44.	Neither Ross nor Herefordshire Council has legal powers to do anything about untidy or empty premises. In your opinion should they?
	Please tick only one	Accept that situation		Request the owner to improve the appearance		Offer the owner a grant to improve the appearance		Press for a change in the law, as appropriate		Other

	If other, please briefly say what in the box below

45.	Should domestic bonfires (for burning of, usually, garden waste) be banned?
	Please tick only one	No opinion		No		Yes		Yes but only in specific areas

	If "only in specific areas" please put the post code or name of the area in the box below

46.	In you opinion, should littering and fly tipping:
	Please tick only one	Be ignored		Be dealt with swiftly and deterred		No opinion

47.	To try to eliminate littering and fly tipping how do you think we should proceed? (Please tick only one)
	Request Herefordshire Council to spend more on clearing-up
	Request the Police to spend more on enforcement
	Pay a higher Council Tax to provide better clear-up and/or enforcement through Herefordshire Council and/or the Police
	Request Ross Town Council to provide a better clear-up service, within the existing Council tax
	Pay a higher  Council Tax to Ross Town Council to provide a better clean-up service
	No opinion
	None of the above

	If "None of the Above" please write your suggestion in the box below

48.	Is Night Noise, Rowdiness or Drug Abuse a problem for you personally?
	Please tick only one	Yes		No		No opinion

If "yes", please answer Question 49. Otherwise please proceed to Question 50.

49.	Which of the following have you experienced within the past 3 months? (Please tick all that apply)
	Rowdiness close to pub or club
	Rowdiness not identifiable with a particular pub or club
	Vandalism which you believe to have resulted from drunken or drug induced behaviour
	Personal or physical abuse arising from drunken or drug induced behaviour
	Litter, primarily of discarded alcohol or drug related items
	None of the above

	Please write the location of your experience in the box below

50.	What should be done about Vandalism and Graffiti? (Please tick all that apply)
	Request Herefordshire Council to spend more on cleaning-up/repairs
	Request the Police to spend more on enforcement
	Pay a higher Council Tax to provide better clean-up/repairs and/or enforcement through Herefordshire Council and/or the Police
	Request Ross Town Council to provide a better clean-up/repair service, within the existing Council tax
	Pay a higher  Council Tax to Ross Town Council to provide a better clean-up/repair service
	No opinion
	None of the above

	if "None of the Above" please write your suggestion in the box below

51.	Planning for Real respondents were concerned about dogs' mess in 64 scattered locations. In your opinion should we? (Please tick all that apply)
	Mount a campaign of dog owner responsibility
	Mount a campaign of dog owner responsibility and provide an adequate number of "poop disposal" boxes
	Set-up "enforcement" patrols.
	Pay a higher Council Tax and ask Herefordshire Council to implement the work
	Pay a higher Council Tax and ask Ross Town Council to implement the work
	Do nothing because it's not a problem
	No opinion

52.	Concern about Crime was raised by Planning for Real respondents. Half wanted more CCTV cameras and half, more police foot patrols. What is your opinion?
	Please tick only one	CCTV Cameras are the better  option		More police patrols on foot are the better option		No opinion

The following section addresses issues raised but not within the three main concerns

TRANSPORT

There is a remarkable number and variety of facilities, clubs and other organisations in and around Ross, especially within a radius of 6 miles or so. However, for some, they are difficult or impossible to use because they can only be reached by car. If that problem could be solved, many of the individual topics raised during the Planning for Real would be resolved. Bearing that in mind, what is you opinion of the following?

53.	Please tick only one in each row
		Strongly Agree		Agree		Neither Agree nor Disagree		Disagree		Strongly Disagree		No Opinion
	Children would have much more to do if there was safe transport available
	Parents could go out much more if there was transport available
	Older people could go out much more if there was transport available
	I would go out more if there was reliable transport
	I would go out more if there was reliable transport but only if it was door to door

For non-emergency journeys to hospital, doctor, dentist and others, there are several voluntary agencies but each has its own telephone number and rules of use. If a coordinated service were to be set-up, what is your opinion of the following?

54.	Please tick one in each row
		Strongly Agree		Agree		Neither Agree nor Disagree		Disagree		Strongly Disagree		No Opinion
	There should be a single, well publicised, number to call at all times
	There should be a single, well publicised, number to call from early to late on all but major holidays
	There should be a similar, well publicised, website

DISABILITY

55.	Does anyone in your home have any disability, infirmity or long-standing illness?
	Please tick only one	Yes		No		Don't know

If "No" or "Don't Know" please skip the following Question 56.

56.	Does the disability restrict them in any of the following? (Please tick one in each row)
		Yes		No		To some extent		Don't know
	Leaving the house
	Boarding public transport
	Using a car
	Shopping
	Accessability to premises
	Attending clubs or societies
	Getting about during the day
	Getting about in the dark
	Communicating with other people
	Other

	If "Other" please summarise in the box below

AFFORDABLE HOUSING

"Affordable Homes” are defined in Supplementary Planning Guidance, but broadly those for sale would be about 31/2 times median earnings, after deposit. In Herefordshire, median earnings are about £20,000 and so an affordable home is one priced at about £80,000, assuming a £10,000 deposit. Clearly, an affordable home requires special action and the favoured approach is to require about 1/3 of any housing development to be affordable. In 2003, Herefordshire Council identified that 190 affordable homes should be built in Ross by May 2008. Delays have meant that far fewer have been built. A major cause of delay is the difficulty in identifying suitable land.

57.	In the light of these figures, would you be in favour of more council owned properties to rent?
	Please tick only one	Yes		No		No opinion

58.	Would you be in favour of a small development of new homes, in your part of town?
	Please tick only one	Yes		No		No opinion

	If "No" but you support such development elsewhere within Ross, please summarise where.

59.	If you ticked "Yes" at Question 58, what sort of accommodation would be needed? (Please tick all that apply)
	Low-cost starter
	Mid-range family
	Retirement
	Bungalow
	House
	Flat or Maisonette
	Specially Adapted
	Purchased
	Private rented
	Council rented

NEWS AND INFORMATION

60.	Do you or does anybody in your household read a local newspaper, listen to local radio or regularly use the internet for local information?
	Please tick only one	Yes		No		No Opinion

	If you answered "No" please go to Question 61. If you answered "Yes" please list all in the box below (e.g. "Radio Hereford & Worcester" Daily or "wyenet.com occasionally" or "The Ross Gazette weekly"

61.	Do you have broadband to the home via the telephone line?
	Please tick only one	No and don't want it		No but would like it		Yes at 512 KB		Yes at up to 2Mb		Yes at up to 8Mb

62.	If you answered "yes" to the above question, would you be prepared to pay more for a really high speed/high capacity service?
	Please tick only one	No		Yes up to 25% more		Yes up to 50% more		Yes up to 100% more		Yes at any price

63.	Do you rent an allotment in the town?
	Please tick only one	Yes		I would do if one was available		No

SHOPS and SHOPPING

64.	Do you shop regularly in Ross Town Centre for any of the following? (Please tick one in each row)
		Often		Occasionally		Never		No opinion or not applicable
	For clothes
	For electrical goods
	For DIY
	For fresh foods
	For groceries
	For banking
	For fast foods
	For coffee, tea or a meal

65.	These are some of the reasons given for not shopping in Ross. Please tick all of the following that apply to you. (Please tick one in each row)
		Strongly Agree		Agree		Neither Agree nor Disagree		Disagree		Strongly Disagree		No Opinion or Not Applicable
	Parking
	No suitable shops
	The hills
	Too expensive
	Other

	If "Other" please summarise in the box below.

66.	These are some of the reasons given for enjoying shopping in Ross. Please tick all that apply to you. (Please tick one in each row)
		Strongly Agree		Agree		Neither Agree nor Disagree		Disagree		Strongly Disagree		No Opinion or Not Applicable
	Parking
	The variety of shops
	A wide variety close to each other
	The "feel" of the place
	Friendly service
	Efficient service
	The community spirit
	Other

	If "Other" please summarise in the box below.