10. Co-ordination of Voluntary Transport

 

To maximise the effectiveness of the voluntary transport that is currently available and ensure that it is made available to all potential users.

 

During a meeting held on 15th November 2007 between representatives from the Steering Group and Debbie Griffiths of the Women’s Royal Voluntary Service (WRVS) the following was noted: "Debbie has wide experience of the various voluntary and statutory agencies that can provide transport and associated services for the frail and the disabled.  The services are not co-ordinated and consequently less useful to the residents than they could be. In particular, there is no central clearing point and some of the agencies restrict their responses to their own service. They do not refer the caller to alternatives. Co-ordination would make the services more widely available and could lead to better services for a similar expenditure."

In the survey 75% agreed or strongly agreed (combined figure) that there should be a single, well publicised number to call at all times for transport and almost 50% of respondents were in favour of a similar website.

Issue To maximise the effectiveness of the voluntary transport that is currently available and ensure that it is made available to all potential users. Action Ross Town Council (RTC) to investigate further. Responsibility RTC, WRVS, Age Concern and other voluntary groups Priority Medium / high priority and achievable in the short term.  Progress To Date:   01 Sept 2011 Three-quarters of respondents to the questionnaire felt that there should be a coordinated approach to voluntary transport with a well-publicised central telephone number. It is considered that this issue is outside the remit of the Transport Sub-Committee and should be taken forward by the Town Council (as was stated in the Town Plan)

 

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